The funny thing about feedback

It is better to be criticized by a wise man than praised by a fool (Ecclesiastes 7:5). Do you believe this to be true? There are people who operate as if only a fool would criticize them. Conversely, they believe that all praise is wise.

This week I was blessed by the departure of such an individual. During his end-of-year performance evaluation session he began objecting before I provided any feedback. His poor attitude has been poison in our small organization. He has been argumentative in team meetings, raising a litany of excuses and bemoaning the difficulties of job challenges without offering constructive input to make things better. He befriended another individual and the two of them spent a lot of time complaining and bolstering each other’s arguments about the unfairness of their current situation.

As individuals and as an organization, we are under construction. If we remain stagnant it is to our detriment. We will not withstand the storms of tomorrow unless we study our current strengths and weaknesses, understand the challenges and adapt accordingly.

In my leadership role, if I see a member of the team that is undermining the strength of the organization it is my responsibility to address the situation. After carefully considering the options I must approach the individual(s) and provide feedback and suggestions for changes that will help the individual and the organization.

No matter how carefully I frame the feedback, it is up the individual to receive and digest the information provided and to choose how to respond. In the case of my recent experience, the person in question, after being pressed through the “it’s not fair” portion of his reasoning, chose to leave the organization.

By nature we are prone to reactions of fight or flight. It takes a higher level of maturity to adapt and evolve rather than just try to survive intact. In our walk of faith, in our careers and in our personal relationships it is up to us to choose the path we will walk. I pray we are all seeking words of wisdom and choosing to grow and evolve rather than to cling to a stagnant version of ourselves.

Are you able to embrace feedback? What have been the most effective ways that feedback has been provided to you?